Free delivery on orders above ₹1599 • Freshly made every morning
At Opal Morsel, we are committed to protecting your privacy and ensuring a secure shopping experience for our homemade and healthy Indian snacks, including our delightful homemade ladoos with dry fruits, dry-fruit ladoos, khoya ladoos, multigrain chips, ragi chips, and other nutritious treats. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information as you explore and purchase our natural, handmade food products.
When you visit the Opal Morsel website, create an account, place an order, or interact with our services, we may collect personal details such as your name, email address, phone number, shipping address, and payment information. We also gather data on your browsing behavior through cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. For orders of our perishable snacks, we collect details necessary for fulfillment, like delivery preferences.
Your data helps us process orders, provide customer support, and improve our offerings of healthy snacks. We use it to send order confirmations, updates, and personalized recommendations for products like our multigrain chips or ragi chips. Cookies enable features such as shopping cart persistence and targeted promotions, always with your privacy in mind.
Opal Morsel stores your information securely on encrypted servers with industry-standard security measures to prevent unauthorized access, loss, or misuse. We retain data only as long as necessary for business purposes or legal requirements, after which it is safely deleted or anonymized.
We share your information only with trusted partners essential for order fulfillment, such as payment gateways for secure transactions and delivery services for shipping your Opal Morsel snacks. These partners are bound by strict confidentiality agreements and use your data solely for the intended purpose. We never sell or rent your information to unrelated third parties.
As a valued Opal Morsel customer, you have the right to access, update, or delete your personal information at any time. Simply contact us via email or our support portal, and we'll assist promptly. You can also manage cookie preferences through your browser settings. If you're in a region with specific data protection laws, like GDPR, we honor additional rights such as data portability.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Continued use of Opal Morsel services after updates signifies your acceptance. For questions, reach out to our team—we're here to help ensure your privacy while enjoying our healthy, handmade delights.
